Critical review journal article essay

Listening to Ms. Schulman’s speech, I was reminded of the method “Asking the ‘5 Whys’” put forward by Toyota’s Taiichi Ohno as part of Toyota’s notable quality improvement processes. 2  Ohno proposed that when there is a technical problem, asking 5 levels of “why” gets to the root cause of the problem. The “5 Whys” promises deeper understanding rather than superficial answers and guides us in a proportional response. This concept of being inquisitive aligns well with nursing’s needs for scientific inquiry and for understanding the humanistic side of our patients and ourselves. Asking “Why?” provides us with the insight needed to make incremental and transformative changes to our care and our health care system. Asking “Why?” can be perceived negatively: if not proposed from a place of sincerity and with a non-threatening tone, “Why?” can appear accusatory and create defensiveness. It is important to be open to asking and to being asked “Why?” As Talichi Ono stated in the 1950s, “Having no problems is the biggest problem of all.” 2   Inquisitiveness and the gaining of insight is one of the most significant ways we can ensure we are doing the right things for our patients.   

Critical review journal article essay

critical review journal article essay

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